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Privacy Policy

Introduction

Infinity Software Solutions, LLC (“InfinitySell,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information through compliance with this Privacy Policy (“Privacy Policy”).

This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our products and services (collectively, the “Platform”).

By using our Platform, you consent to the practices described in this Policy. If you do not agree with the terms of this Policy, please do not access or use our Platform.

Information We Collect

We may collect several types of information from and about users of our Platform, including:

A. Information You Provide to Us

Name, email address, phone number, and company name
Billing and payment details (processed securely through third-party providers)
Account credentials (username, password)
Communications with our team, including customer support
Any content you submit (messages, chat interactions, uploads)

B. Information We Collect Automatically

When you use our Platform, we automatically collect:

IP address, browser type, and operating system
Device identifiers and usage statistics
Date/time of visits and pages viewed
Clickstream data and referring/exit pages
Cookies, tracking pixels, and analytics identifiers (see Section 8)

C. Information from Third Parties

We may obtain data from:

Advertising and marketing partners
Social media platforms
Integration tools (e.g., payment processors, CRMs)
Publicly available business information sources

How We Use Your Information

We use your Personal Information for purposes including:

Service Delivery: To provide, maintain, and improve our Platform and AI tools
Account Management: To process payments, renew subscriptions, and manage user access
AI Features: To deliver automated responses, analytics, and workflows powered by artificial intelligence
We do not use your data to train public or third-party AI models.
Customer Support: To respond to requests, provide updates, and resolve issues
Marketing: To send newsletters, promotions, and product updates (you can opt out anytime)
Security: To detect and prevent fraud, abuse, or unauthorized access
Compliance: To meet legal obligations or enforce our Terms of Service

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with privacy regulations, we process your personal information under one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

How We Protect Your Information

We maintain industry-standard administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

Examples include:

Data encryption in transit (SSL/TLS)
Encrypted database storage
Limited employee access
Secure cloud infrastructure with trusted providers
Regular security assessments and vulnerability scans

No security system is impenetrable, and we cannot guarantee absolute security of your data. If you suspect unauthorized access, contact us immediately at shahmir@infinitysell.io

Sharing and Disclosure of Information

We may share Personal Information in the following cases:

With Service Providers: For payment processing, hosting, analytics, or customer support
With Law Enforcement: As required by law, subpoena, or legal process
In a Business Transfer: In connection with a merger, acquisition, or asset sale
With Your Consent: When you explicitly agree to share information

We do not sell your Personal Information for money.

Data Retention

We retain your Personal Information for as long as necessary to:

Fulfill the purposes described in this Policy
Comply with legal or tax obligations
Resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 10).

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core site functionality
Analyze traffic and performance
Personalize content and ads

You can control cookie preferences via your browser settings. For more details, review our Cookies Policy.

AI Data Processing Notice

Certain Platform features may use AI or machine learning to provide automation and analytics.

AI systems process your data only to deliver requested features (e.g., chatbot responses, lead analysis).
We do not use your data to train general-purpose AI models.
All AI vendors we use are required to comply with strict data processing agreements and confidentiality obligations.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your data
Request data portability
Object to or restrict certain processing
Withdraw consent at any time

To exercise these rights, email shahmir@infinitysell.io. We will respond within the time required by law.

Children’s Privacy

Our Platform is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us immediately for removal.

International Data Transfers

We are a U.S.-based company. If you access our Platform from outside the United States, your data may be transferred and processed in the U.S., subject to applicable safeguards and legal protections.

Links to Third-Party Websites

Our Platform may contain links to external websites or services. We are not responsible for their privacy practices or content. Please review their policies before interacting with them.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform constitutes acceptance of the updated Policy.